Terms of Service

These Terms and Conditions are governed by the laws of the Hong Kong Special Administrative Region. Any dispute arising out of or in connection with these Terms shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

Welcome to spartsbolts.com ("the Site"). These Terms of Service govern your use of the Site and your purchase of high-performance titanium fasteners from us. The Site is owned and operated by S-PARTS (HONG KONG) LIMITED ("we," "us," or "our"). By accessing or using the Site, you agree to comply with and be bound by these Terms and all applicable laws. Please read these Terms carefully before using our services. If you do not agree with these Terms, please do not use the Site.

1. Acceptance of Terms
By using this website, you agree to be bound by these Terms and our Privacy Policy. We may update these Terms at any time without prior notice to reflect operational or regulatory changes. Any updates will be posted on this page, and your continued use of the Site after such changes will constitute your acceptance of the revised Terms.

2. Use of the Site
You agree to use the Site in accordance with all applicable laws and regulations. You must not:
• Use the Site for any illegal, fraudulent, or unauthorized purpose.
• Violate any local or international laws or intellectual property rights.
• Transmit viruses, malware, or any harmful code designed to disrupt the Site.
• Interfere with or disrupt the operation, servers, or security features of the Site.

3. Product Information & Technical Accuracy
We strive to provide highly accurate mechanical descriptions, images, dimensions, and specifications (such as Ti-6Al-4V material grades, tool drive sizing, and torque metrics). However, product availability, batch finishes, and pricing may change without prior notice. It is the customer's responsibility to verify compatibility with their specific bicycle or motorcycle components before ordering.

4. Orders and Payment
By placing an order on the Site, you are making an offer to purchase products, subject to availability. We reserve the right to accept, limit, or decline orders at our discretion. All payments must be made in full at the time of purchase using one of our secure, approved payment methods. We utilize PCI-compliant third-party payment processors to handle all monetary transactions. By using our Site, you agree to the terms and conditions of those respective processors.

5. Pricing and Currency
Prices are listed in USD (or local currencies via automatic switcher) and are subject to change without notice. We accept various secure payment methods, including major credit cards and PayPal. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. Shipping and Delivery
We offer international shipping to riders worldwide. All orders are reliably dispatched from our fulfillment center in Shanghai, China. Delivery times are estimates and may vary based on your specific destination and customs clearance efficiency. Please refer to our Shipping Policy for full details on shipping methods, times, and flat rates. Any local customs duties, tariffs, or import taxes imposed post-shipment are the sole responsibility of the customer.

7. Returns and Refunds
If you need to return your hardware, please refer to our Return and Refund Policy for detailed instructions. Standard returns must be requested within 30 days from the date of delivery. To be eligible for a refund, products must be unused, uninstalled (free of tool marks or thread scratches), and in their original packaging. Customers are responsible for return shipping fees to our central logistics center in Shanghai, China, unless the product is verified as defective.

8. Privacy Policy
We value your privacy and protect your data in accordance with our industry-standard security protocols. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using the Site, you consent to the collection and use of your data in alignment with our Privacy Policy.

9. Intellectual Property
All content on the Site, including text, technical descriptions, engineering guides, logos, product graphics, and imagery, is the exclusive property of S-PARTS or its licensors and is protected by international intellectual property laws. You may not reproduce, distribute, or modify any content without our prior written authorization.

10. Third-Party Links
Our Site may contain links to third-party websites or services (such as tracking platforms or social media) that are not owned or controlled by S-PARTS. We are not responsible for the content, privacy policies, or practices of any third-party platforms.

11. Limitation of Liability
To the fullest extent permitted by law, S-PARTS shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or the mechanical application of products purchased through the Site, including incorrect bolt installation or exceeding specified torque limits.

12. Indemnification
You agree to indemnify, defend, and hold harmless S-PARTS, its affiliates, employees, and logistics partners from any claims, damages, liabilities, or expenses (including legal fees) arising from your misuse of the Site, incorrect product installation, or violation of these Terms.

13. Termination
We reserve the right to suspend or terminate your access to the Site at any time without notice if we determine that you have breached these Terms. Upon termination, any accrued obligations or liabilities will remain in full effect.

14. Governing Law & Jurisdiction
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising from these Terms shall be submitted to the exclusive jurisdiction of the courts of the Hong Kong Special Administrative Region.

15. Dispute Resolution
Any disputes or claims arising out of or relating to these Terms shall be resolved through formal legal proceedings within the competent courts of the Hong Kong Special Administrative Region.

16. Contact Information
If you have any questions or concerns about these Terms of Service, please contact our administrative team at:

Corporate Entity:
S-PARTS (HONG KONG) LIMITED

Registered Corporate Address:
UNIT 11, 9/F THE CLOUD
NO.111 TUNG CHAU ST
TAI KOK TSUI
HONG KONG

Business Registration Number:
80373839-000-05-26-A

Official Support Email:
service@spartsbolts.com

Verified Phone Number:
+86 152 1670 7156